Social media strategy for real estate is really about learning more about your audience (potential clients) and providing fantastic value with your knowledge and expertise on the platforms, and in the ways, and when, they are most likely to find you. What is the formula that will work better for you this year? Is it time to try some new platforms? Or is it time to really commit to what works for YOU, and focus on doing it well?
One of the things that I most love about the real estate industry is that we are tightly connected to those who are just like us … we learn, we share, we crowdsource, and together we improve. I decided to reach out to two other respected social media professionals in our industry. They both have driven social media programs for brands and also happen to be on the recent Inman 100 Most Influential Real Estate Leaders list. I thought it would be good to compare notes, ask for their thoughts and their No. 1 takeaways … and I’ve even included mine.
Below you will find three insights to consider in 2014:
Rebekah Radice is the founder and CEO of Rebekah Radice LLC. She has seen an explosion on Google Plus, and has leveraged this platform with great success for herself and clients in 2013.
Google Plus tops her list for a fresh strategy this year.
“As the real estate industry continues to evolve, so do the tools used to find, connect and engage today’s online consumer. Social media provides real estate professionals an opportunity to get in front of the right people in the exact location they spend their time online.
While Facebook might have been your social network of choice last year, the latest algorithm changes may have you singing another tune.
As Facebook openly acknowledges the limited organic reach now facing Page owners, the decision is to buy ads or get lost in the noise. The solution? Make a move to Google Plus where your ability to increase reach, grow your community and get found online knows no bounds! Google Plus is about creating an experience. Not only does it give you the chance to design a virtual community, but also a space that transitions your offline activities into an exciting and interactive online space.
Get started by completing your profile, adding specific details about your talents, passions and clientele. From there you want to begin to build relationships.
Add business professionals, vendors, past clients, potential homebuyers and sellers to your circles. Interact, engage and get the conversation started. Once you do this, the magic and power behind Google Plus will begin to transform your business!”
Katie Lance is the founder and CEO of Katie Lance Consulting
Be in for the long haul.
“Don’t expect results overnight. Social media just like any other platform — it takes time and consistency. Consistent posting of relevant content is key, but also consistently being intentional about connecting with people is even more important.
Are you making it a point to connect with five people a week on social media? Just like you might make fiive new phone calls a week? Social media is a great tool to keep in touch with your clients, but understand that one tweet, one Facebook post, one video isn’t going to do anything.
Consistent effort equals consistent results. My No. 1 tip for 2014 is to get organized now before the year gets away from you. Make a top 10 list right now of the people you want to connect with. Then, make it a priority each week to authentically engage with them — retweet their articles they post that are of interest to you, comment on their vacation photos, reach out, send them a $5 Starbucks card through Facebook gifts. Don’t be creepy — don’t comment on everything! But be intentional about connecting with people.
Relationships are built over small interactions over the course of time. Every like, comment, share — it all adds up. Be in it for the long haul and it will pay off!”
And from Laura Monroe:
Measure your social media success, and don’t be afraid to try new things!
We hear the words “big data” being used in the industry, and if you are like me, I needed that to be brought down to my everyday use. “Those guys” use big data … so what can I do with it? Measure it. Use it, Learn from it. Big data to an agent comes in many forms — an email on a home search form, a text message, a like or comment on Facebook, a retweet on Twitter, a client testimonial, a blog post. This is the digital information that helps you build a buyer “persona” — the hypothetical perfect client who understands your value as an expert in your field and becomes your digital brand ambassador in real life. Here are some basic ways to measure your success:
- Set up Google Analytics on your blog. Take one to two hours familiarizing yourself with the various free tools, real-time traffic, social referrals, and mobile activity. Even a site like StatCounter can help you measure the basics.
- Create and download a report on content popularity, referral traffic, keyword searches, percentage of mobile traffic, and social referrals.
- Use social media measuring tools. SproutSocial, Buffer and SocialBro to help you understand who is retweeting you and following you.
- My favorite: Don’t make a content calendar — make a “conversation” calendar. What can you ask your buyers/sellers that will help you get to know them better? Post your questions on Facebook and Twitter. The answers will help you learn about what matters in the minds of those you are trying to reach.
- Set aside the time to look at what happens when you try a new tactic on social media. Did traffic increase when you started doing more posts on LinkedIn? Did your use of Pinterest for 30 days increase views of your website? Get your coffee, a quiet morning once a week, and analyze. You’ll be doing more for your business than more than 80 percent of marketers on social media!
Social media is not a new tool. There is no magic in one formula. It can be fun, distracting, time consuming, and may even have a questionable return for you if you are too focused on social media being a lead conversion tool. Try one new platform (Google Plus is our choice), be in it for the long haul, be consistent, and measure your success! And, as always, please leave us your comments and thoughts on what you think or what works for you.
This is definitely one of the most advisable posts on Social media for real estate and other businesses that we came across.
As @Laura Monroe mentioned in this article, social media is all about learning what your audience needs are and how you can provide value with your knowledge and expertise.
Although it is not always where you engage; Google+, Facebook, forums, but how and how often you engage with your audience.
Here is our thought:
Social Media Is A 2 Way Street
A lot of realtors struggle with social media and just don’t get it. Having the ability to interact with customers in an instant and personal way really does confuse them.
Social media provides a fantastic opportunity to build engagement, trust and relationships with people who in turn influence other people.
But this is a 2 way street, while it is a fantastic tool to engage your target audience directly – it is also the perfect way to destroy your business and reputation if you do not do it right!
When it comes to the content you have to know it needs to be something special. Especially given your overall goal and the fact most of you do not know anything about link building and ranking in search engine.
This is not about link building, but how to create great content. Matt Cutt’s has always said the best way to get links is by creating great content and we can say that this also applies for social media and engaging people.
In this video he explains what great content is-
- Create a blog and establish yourself as an authority
- Do something that is unique/different/original
- Create content that is useful/helpful to the community
- Answers common questions in your niche
- Publish original research
- Create videos
- Publish how to guides and tutorials
- Create lists of helpful resources
In summary: find out what people want, give it to them.
What Tool is Best
With little time to engage and many digital marketing options this tool is one of the best if not the best and more complete option you will ever work with.
Try out BuzzBundle, a new social media tracking and management tool from Link-Assistant.com. BuzzBundle is onetime payment and unique among social media management tools.
It’s the software with the broadest coverage: Twitter, Facebook, Google+ and LinkedIn profiles, thousands of forums and blogs… No matter how many social profiles you have, they’re now so easy to take care of – And all managed by just one person!
Features of BuzzBundle
- Schedule postings, messages and announcements
- Use proxies to hide actual location
- Add important discussions to favorites
- Monitor up to 10 promo campaigns per project
Hundreds of social accounts
- Create personas for all people/firms you have to represent
- Unlimited social accounts for each persona
- Easy switching between accounts
- Add all your existing social profiles
- Create new social profiles right from the software
Easy posting and messaging
- Comment, retweet, reply, send private messages
- Choose persona who’s sending message/posting etc.
- Send announcements to selected social sites
- Join important conversations right from your stream
Reputation + social SEO in one tool
- See who’s talking about your brand or keywords
- Find all your links in social media, forums, blogs etc.
- Find reviews and recommendations
- Keep track of discussions about your competitors
- Join the talks to get positive attitude for your brand
It is an absolutely fantastic tool that we use as part of our promotion strategy for an hour every single day.